PeopleSoft Wiki

Dear All,

I Have problem with 3 Cs engine.
I have configure the communication using 3Cs that will send the enrollment summary using email.
The step that I have configured:
1. Setting up letter code
2. Setting up communication context
3. Setting up communication category
4. Setting up inquiry group
5. Createing communication speed keys
6. Make Query 3Cs compatoble with XML Doc data sources
7. Create the data source base on the query that I ever made before
8. Make a report definition
9. Update the letter code.

Then after that I run the 3Cs engine.
When I check the email, I got problem.
Every fields show the correct fields, But for the student enrollment (the class info) it only appear 1 row, in the system the student enroll more than one row.

I try to run from the query manager, it show the correct result (with multiple class)
I have tried to make the new rtf (from strach) using the data source, but the result still the same.

Where should I check?

Thank you